Al-Suwaidi Equipment & Transport Co.
Ltd., is engaged in the business of offering its target market segments
with vast array of EQUIPMENTS SERVICES through it’s three Divisions which are
engaged in various equipment related services viz: --
SET has a strong & highly varied asset base valued in excess of SR 100 Million with more than 1600 pieces of equipment of various kinds in different categories to suit every specialized, individualistic & comprehensive needs of our valued clientele. SET is a young & dynamic organization, which is on fast-growth track. It is strategically structured with each functional area built around skilled & expert personnel sharing a common vision and cherished values and professionally oriented towards meeting customer satisfaction. It has created a niche for itself in the realm of equipment hiring. It is commanding an enviable, unparalleled & peerless position in the KSA market for equipment services. It has an impressive line-up of high profile clientele. Gradually, SET is expanding its wings to other GCC countries as well.
SET enjoys an excellent repertoire with high degree of width & depth in terms of variety & diversity. Coupled with such a vast fleet & robust equipment base, SET provides back-up services along with efficient logistical support, which are dispensed from its Regional Depots that are strategically located at major Industrial hubs of KSA like Jubail, Ras Tanura, Uthmaniyah, Hawaiyah, Haradh, Riyadh, Jeddah, Yanbu & Rabigh. These back-up services provide lightning replacements in case of breakdowns, which are very rare and unheard of as far as SET is concerned.
Externally, we ensure that general & specialized requirements of our valued customers are clearly understood and fully addressed at all times regardless of the magnitude of the organization. Management ensures that such a policy is comprehended, implemented and maintained at all levels in SET.
In terms of maintenance, SET lays a heavy stress on both Preventive & Breakdown maintenance. Because of in-house capability, competence & expertise in the maintenance function, SET is totally self-sufficient and not dependent on external sources at all. Entire maintenance staff through SET has been highly trained, experienced & conditioned in their respective disciplines. SET has deployed more than 150 maintenance professionals throughout the Kingdom to provide prompt mechanical, electrical & technical back up support incessantly & relentlessly in the least amount of time, whenever & wherever required.
At times, as warranted by the situation of strategic importance, SET maintenance staff is stationed on the sites together with a maintenance workshop subject to the volume of equipment. Fast back-up services, are provided by SET in terms of providing instant replacement in cases of breakdowns. Our manpower is trained under the authentic & watchful supervision of the manufacturers of equipment & automobiles themselves (Toyota, Nissan, Hyundai, Mannesman Demag, Poclain, Lorain, Caterpillar, Ingersoll Rand, Mercedez etc.)
SET is keeping on the forefront of computerization extensively throughout the organization and has implemented ERP system JD Edward all across the organization. All its offices are linked to the ERP system. All the benefits of Information Technology in this service industry are exploited successfully & fruitfully, lending a greater degree of efficiency, effectiveness, productivity & smooth functioning. Communication & connectivity is of vital importance in business and therefore, SET is connected throughout the Kingdom with LAN / WAN & e-mail. As a result of which requirements of clientele can be handled at any time from any location promptly & without any delay.
SET offers extremely competitive, unbelievable & unbeatable rates without compromising on the quality. We offer tremendous flexibility ranging from short-term to long-term contracts (from 1 Day to 1 Year) in order to encompass & accommodate various market segments having different demand patterns. Special & highly beneficial rates are offered for long-term contracts. The marketing philosophy of SET underlies the customer-orientation backed by integrated marketing, which is aimed at generating ultimate customer satisfaction as a key to achieving organization goal. The entire organization revolves around the nucleus of the customers’ needs. SET places the customers’ interest & total satisfaction as supreme, where every thing else becomes peripheral & secondary.
Geographical dispersion & networking throughout the Kingdom is the key of success for SET. We are willing to reach out to the customers, who might be located in any remote corner of the country from the nearest station of ours, which are practically spread all over KSA. Fast mobilization and speedy deployment is the motto of SET. We do not believe in wasting any time when the action is warranted & demanded. For meeting the insatiable demands of internal logistics, we have plenty of trailers, which are capable of shipping any equipment or vehicle anywhere, anytime in any quantities. SET provides facilities for Heavy Lift Mapping & Rigging Studies, which is a highly specialized & extremely intricate job. But our experts handle such tasks effortlessly & flawlessly.